A theatre’s journey towards excellence

Popular council run theatre and music venue in Cambridge.

Aspired to reduce risks to the stock, cash and business.

Lacking in-house hospitality training, they asked Venners for help.

We carried out a strategic business review of all policies and procedures.

Venners Consultants gave us a really clear and factual document, just what we needed.

Front of House Manager

  • Benchmarked performance
  • Realistic advice
  • Achievable actions
  • Reduced risks
  • Tightened processes
  • Practical procedures

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